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  • Around the Neighborhood

    Trash Pickup for Thanksgiving Holiday     
    Trash collection is delayed by one day for the Thanksgiving holiday.  Customers who are regularly serviced on Fridays should put their trash and recyclables at the curb for collection service on Saturday, November 28, 2020.

    Solid Waste Management Department Offers Fall Green Waste Pickup – A FREE service offered to Solid Waste customers 

    City Solid Waste Management residential customers should mark their calendars for the City’s Fall Green Waste collection. The City of Albuquerque Solid Waste Management Department’s (SWMD) Fall green waste collection begins and will run from Monday, November 30, 2020 through Friday, December 11, 2020.

    SWMD will collect residential green waste at no additional charge. SWMD customers should have their green waste at the curb by 7 a.m. on their regular trash and recycle collection day.

    • All green waste must be placed 5 feet from trash and recycling containers as well as any large items scheduled for pick-up.
    • SWMD customers must place their green waste such as leaves, grass, and brush in trash bags.
    • Each trash bag should not weigh more than 40 pounds.
    • Customers that have branches must cut them to four-foot lengths and bundle them securely.
    • Green waste should not be placed in your recycle cart.

    The following items will not be picked up:

    • Dirt
    • Construction debris
    • Gravel
    • Construction material
    • Tree stumps

    The New Mexico Gas Company is offering FREE indoor water conservation kits.  Click here to request your kit.

    PNM Scam
    Public Service Company of New Mexico is warning of a resurgent phone scam falsely threatening to shut off power unless the customer delivers prepaid gift cards worth as much as $500 for residential users and up to $1,000 for business clients.  Holidays such as Thanksgiving often see an uptick in this kind of fraud when more people are home and dependent on electricity while hosting guests and cooking meals, PNM said. Customers can react out of fear, and overlooking some obvious red flags.  PNM has received reports that “aggressive scammers” are using manipulated caller IDs that make it appear the communication is coming from the company and offering an official call-back number, officials said in a news release.  PNM does not shut off power over the weekend or on holidays and never disconnects power without providing written notice in advance, nor does it ever demand banking information by email or phone, the company said.  The company said it is working with the Federal Bureau of Investigation Internet Crime Complaint Center because they use VoIP phone lines to scam customers out of money, which is a federal crime.  Reports can be made at www.ic3.gov. PNM also is asking customers to report the same information by calling 888-DIAL-PNM


    Abandoned Shopping Carts 

    We have had many inquiries on abandoned shopping carts and who to call.   Abandoned Walmart carts may be reported directly to Walmart at 2550 Coors Blvd NW, (352-1870, press 0). Walmart uses a collection service to retrieve scattered carts. Report Home Depot and other carts to 311.  Remember to have the names of the cross streets at hand.


    Resources for Mental and Emotional Stress During COVID-19 and Beyond

    The COVID-19 public health pandemic has created not just a physical health concern, but extreme mental and emotional stress as well. There are many resources available for residents who are feeling the anxiety and fear that are so common right now, and that may continue post-COVID. If you or someone you know is having anxiety, or thoughts of self-injury or suicide, the New Mexico Crisis Access Hotline is available 24/7/365 and you can reach it by calling 1-855-662-7474.  You can also visit www.nmcrisisline.com for many other online resources.


    Northwest Area Command Community Policing Council Meetings:

    Held the third Tuesday of every month at 6:00 PM. The meeting is at the Northwest Area Command Substation located at 10401 Cibola Loop, NW 87114 across from Cibola High School.


  • Outreach and Assistance Events

    NMDWS Offers Online Workshops Aimed at Helping You Get a Job!
    The New Mexico Department of Workforce Solutions is hosting Workforce Connection online workshops geared toward increasing and improving workforce skills, interview skills and tips on how to ace job interviews. The workshops take place weekly and cover a variety of employment topics, so sign up today at: https://www.dws.state.nm.us/en-us/Job-Seekers

  • What’s Going on in Albuquerque

    APD Reminds Residents To Not Leave Running Vehicles Unattended In Colder Months
    The Albuquerque Police Department (APD) reminds us that we should not leave our cars unattended if warming them up in the cold mornings. Leaving your car running to warm up is one of the main ways car thieves strike in the winter. If you must warm your car before driving, consider using a remote starter or separate valet key, so you can lock your vehicle doors while it is unattended. For more ideas and tips on preventing auto theft, visit: https://www.cabq.gov/police/crime-prevention-safety/auto-theft


    Contact 884-4529 or visit albuquerque.oasisnet.org for more information.


    ABQ RIDE Offers Numerous Resources For Getting Around Town Safely
    Get up-to-date information about bus locations in Albuquerque with Where’s My Bus. From any device with an internet connection, you can select any active bus route and get live tracking on City & UNM bus locations. Live tracking is available at: www.cabq.gov/mybus. You can also easily find when the next regularly-scheduled bus is due at your stop with a simple text. TXT2RIDE is fast and easy to use. Send a text to 27433 (2-RIDE) with the 4-digit bus stop number, a space, and then the route number, and hit Send! In seconds, you’ll receive a text with the next two scheduled departure times. Message & data rates may apply. To find the bus stop number, look for the round puck with a tactile blue 4-digit number posted on the bus stop pole four to five feet above the ground. Most pucks will face the sidewalk. The bus stop number also appears in Type II Braille below the tactile number. Learn more at: www.cabq.gov/txt2ride

    City Partners with Multiple Agencies to Make Flu Vaccine Easily Accessible
    Flu shots will lessen severity of flu symptoms and save hospital resources to fight COVID-19 pandemic  At a press conference, Mayor Tim Keller and the City Environmental Health Department’s Dr. Mark DiMenna highlighted the partnership between several agencies to make voluntary flu vaccinations easily accessible for all Albuquerque residents. Getting vaccinated for the flu helps reduce respiratory illness and preserve limited health care resources that may be in short supply due to the COVID-19 pandemic.

    Find a flu shot clinic today at: http://www.cabq.gov/humanresources/employee-benefits/better-health-program/employee-flu-shots

    Homeless Coordinating Council Meeting Invites Community to Participate

    Got concerns about homelessness in Albuquerque? Why not join in the bi-weekly Homeless Coordinating Council Meeting that happens every other Tuesday at 9:45 a.m. online? This is a community-wide initiative that discusses issues and possible solutions to combat the issues related to individuals experiencing homelessness. To learn more about this Council and to attend upcoming meetings, visit: http://www.cabq.gov/family/partner-resources/meeting-minutes-agendas/homeless-coordinating-council

    Illegal Dumping Partnership Encourages Safe Disposal of Unwanted Items

    The Illegal Dumping Partnership is an initiative sponsored by the City of Albuquerque, Bernalillo County, PNM, Albuquerque Public Schools (APS), AMAFCA, the New Mexico Department of Transportation (NMDOT), and other groups, encouraging residents to safely dispose of unwanted items at one of the City’s convenience centers located throughout Bernalillo County. Illegal dumping is not only rude, it’s against the law and is punishable by fines and possible jail time. To report illegal dumping, call 1-877-668-4769. You can also dispose of your trash at one of the following locations:
    • South Side (Montessa Park), 512 Los Picaros Rd NW, 505-768-5930
    • West Side (Don Reservoir), 117 114th Street SW, 505-768-3920
    • North Side (Eagle Rock), 6301 Eagle Rock Rd NE, 505-857-8318 Bernalillo County
    • East Side (East Mountain Transfer Station) 505-281-9110


  • Bernalillo County Happenings

    Bernalillo County offers drive-thru grocery pickup for low-income seniors  


    Here the newest Bernalillo County Newsletter at a Glance chocked full of the latest updates on most every important topic currently of interest to Bernalillo County residents: November Newsletter


  • Landscaping Tips

    ABQ Water Authority Watering Recommendations

    One time per month.  Established plants need watering one time per month for the remainder of the winter season.  Choose a warm day to water.  For more information go to:  https://www.505outside.com/


    Have You Winterized Your Pipes and Irrigation System?
    Don’t let burst pipes put the freeze on your holidays! Mild temperatures this week make it a great time to winterize your home’s plumbing and irrigation system if you haven’t already done so. For winterizing tips:  https://www.abcwua.org/Latest_News.aspx?8d915011d39a40e4974cf32d10f927f2blogPostId=bb2e205f41314139960ac67dcf36872f


    The Balancing Act of Watering Trees in the Fall and Winter

    The balancing act of watering your trees in the fall and winter is important. Established trees should be watered two to three times a month in the fall season and once a month in the winter season. If not watered properly, trees that get too dry during this time can suffer stress and drought injury. This often does not show up until the heat of the following summer, which then makes trees more susceptible to pests and disease. Fall is the time to set your trees up for winter success.

    Other important factors to consider when watering trees:

    • Newly planted trees (trees planted within 1-3 years), are more susceptible to damage from dry conditions and should be watered more frequently than established trees. Try watering them to a depth of 24 inches three times a month in the fall and twice a month in the winter.
    • Evergreen trees lose water through their needles in the dry winter air. They need more stored-up water going into the winter season to make up for that. Cold, dry winds can strip water from evergreens faster than their roots can absorb it, too. That is why it is especially important to provide enough water in the fall and during dry, warm spells in the winter.
    • Even though they lose their leaves, deciduous trees should also not get too dry in the fall and winter. Water acts as an insulator for both the tree and soil. Soil that stays moist will be warmer. Likewise, plant cells that are plump with water will be less susceptible to damage from the cold. Water deciduous trees to a depth of 24 inches twice a month during the fall and once a month in the winter.
    • When watering any tree, remember to apply water out to the edge of the tree’s canopy drip line. Most established trees have a root spread equal to their height and beyond. Water deeply and avoid spraying foliage. Watering to the right depth depends on your specific soils, so you will want to measure how much water it takes your soils to reach 24 inches deep. Read this article for tips on measuring watering depth.

    One of the best things you can do for your trees in the coming months is to add mulch. Layering three to four inches of organic mulch protects the soil from moisture loss and helps regulate soil temperature throughout the winter. Treebates for bulk organic mulch is available.

    Pro Tip: “Watering to the right depth and managing the frequency of watering are both very important aspects of keeping our plants healthy throughout the year, but especially in the fall and winter months,” says Patrick Chavez, Trees of Corrales Wholesale Nursery.




  • 311 is Here for You

    311 Customer Service Survey Invites Public Feedback

    Have you taken the 311 Customer Service Survey yet? This online survey offers you the chance to give feedback and share ideas for making the City’s 311 service more open, accessible and accountable to the community it serves. To take the survey, visit:https://www.surveymonkey.com/r/S8TKMZV

    311 Citizen Contact Center

    Information about the 311 Citizen Contact Center.

    The 311 Citizen Contact Center is a centralized call center for the City of Albuquerque. The 311 service is a single telephone number for all non-emergency City of Albuquerque inquiries and services.

    We answer questions and respond to requests for service.


    Monday through Saturday – 6 a.m. to 9 p.m.

    Sunday – 9 a.m. to 6 p.m. (Animal welfare calls and fixed bus times)

    How Can We Help?

    There are several ways the City of Albuquerque and 311 can answer questions or requests for service.

    Click here for website


    The new City website link to report abandoned vehicles.

        Report Abandoned Vehicles at: https://www.cabq.gov/report-abandoned-vehicles/report-abandoned-vehicles


  • Safety

    Sign Up for APD’s Security Camera Analytical Network! Does your home or business have a security camera? Register it with the Albuquerque Police Department (APD) Security Camera Analytical Network (SCAN) network at: www.cabq.gov/scan. Connecting your street-facing security camera to the SCAN network can help counter crime in your area and helps APD with visual surveillance and information in the event a crime was captured on camera.



  • Check out the latest Neighborhood Newsletters

    From the City, the County and APD - just go to our "Neighborhood News" page!
  • Archives

Census 2020: Door-to-Door Visits

Door-to-Door Visits Begin Nationwide for 2020 CensusThe Census is in the final stages of the count. Census workers will be conducting Nonresponse Followup (NRFU) operations by knocking on doors of homes that have not yet responded to the 2020 Census.
Health and SafetyCensus takers are trained rigorously and will follow these CDC recommendations to mitigate the risk of COVID-19 transmission:Wear a face maskWill have face masks to provide to residentsMaintain social distancingPractice hand hygieneWill not enter homes and will conduct interviews outside as much as possible or practical.
How to identify a Census WorkerA Census Taker will have a valid ID badge with their photograph, a U.S. Department of Commerce watermark and an expiration date.Census workers may also carry Census Bureau bags and other equipment with the Census Bureau logo as pictured below.
Notice of VisitEven though census workers are knocking on doors, residents can still self-respond online, by phone, or by mail.
Visit 2020census.gov or call 844-330-2020 (English) | 844-468-2020 (Spanish)
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